TERMS & CONDITIONS

  • Menu Priced Per Head.
  • Bookings should be confirmed 48 hours prior to the date.
  • Any dietary requirements please let the reservations team know 48 hours prior to the booking and we will do our best to
    accommodate them.
  • A set menu is compulsory for 10+ guests.
  • A beverage pack is compulsory for 20+ guests.
  • Kids under 3 eat for free and under 12 for half price.
  • A 10% surcharge applies on Sundays.
  • A 15% surcharge applies on Public Holidays.
  • A 1.5% surcharge applies to all card transactions.
  • We take the table preference, however, do no guarantee the exact spot.
  • Your seat will be held 15 minutes post your reservation time.
  • Time duration applies to all bookings as well as set-menu.
  • The deposit is refundable as per cancellation policy, and one time use only.
  • The remaining amount on the deposit is non-refundable.
  • A 48-hour notice is required to increase or decrease the number of guests.
  • Please note that the number of guests confirmed by this time is the number of guests that will be charged for the set menu at the
    time of dining.
  • A ‘Cakeage’ fee of $2.50 per person will be applied to any outside cakes
  • We do not do split bills, we can do upto 2 split payments.

 

Cancellation Policy

  • Notifications required via email reservations@crinitis.com.au
  • Your deposit will be deducted from your final bill at the time of dining.
  • Refund takes 3-5 business days.
  • 3% of the total deposit will be deducted while processing the refund, if the cancellation is prior to at least one week of the booking date and 10% will be deducted if the cancellation is done within one week from the booking date.
  • The booking date can be transferred if customer is not able to attend and refund cannot be made in such event.

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